Dedicated employees - short argument

Most companies are constantly concerned, at least declaratively, with the degree of involvement of their employees because it is known that a person involved in the activity achieves better results, increased performance, which translates into organizational performance.

One of the major difficulties of companies concerned with this issue is defining the "involvement" of employees. The inability to define involvement leads to the failure of proposed programs that are meant to increase job satisfaction. One possible definition refers to the ability of employees to be dedicated and enthusiastic about their job and the position they hold.

According to Gallup studies, only 15% of employees worldwide experience workplace involvement. A decisive role (70%) in the process of maintaining enthusiasm is played by the manager, the one who is expected to be the coach, mentor for the employee and not only the person who delegates tasks. Enthusiasm and dedication for the work that is carried out increase depending on the meaning and purpose perceived for the work done. Lack of purpose leads to non-involvement (lack of involvement), characterized by lack of attachment to work or even lack of involvement, by experiencing resentment and / or negative feelings (anger, frustration, disappointment, humiliation, etc.).

A meta-analysis, also conducted by Gallup, on more than 112,000 teams in 96 countries, shows that in companies where employees experience involvement in the workplace, there is 81% less absenteeism, 58% fewer accidents with 18% less staff turnover and 41% fewer quality issues than in organizations where employees are not involved or enthusiastic and dedicated to the job. Moreover, the employees involved generate 10% more customer satisfaction, 18% more productivity and 23% higher profitability (www.gallup.com).

All this data comes in support of organizations that are actively concerned with maintaining the involvement of their employees, giving them a strong argument for investing in programs to involve the most valuable resource they have: people.