Six Sigma in insurance

Six Sigma enables insurance companies to improve customer satisfaction by reducing the Lead Time (LT) for claim resolution.

An insurance company, active in the Property and Casualty (P&C) business was losing market share as a result of an increasing number of defecting customers (customers leaving the company). As this situation may force the company out of business, the CEO and the management team were searching for a solution.


Address: Bd. Decebal, nr. 18, ap. 2
310133 - Arad, jud. Arad, Romania
Phone: +40 357 805 456
E-mail: office@effectiveflux.com
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