Internal Auditor ISO 9001

Objectives: Presenting the ISO 9000 family standard that is used for compliance assessment and as a reference for certification. Introducing how effective implementation ensures business development and meeting the expectations of customers and members of the organization. Introduction of ISO 19011: 2018 Management System Auditing Standard.

Target audience: Personnel from manufacturing or service companies involved in running, controlling or leading processes - engineers from quality departments, process engineering, production, department heads, etc.

Duration: 3 days

Training agenda:
Day 1
• Introduction
• Introduction to quality management
• The organization's context
• Leadership
• Planning
• Support

Day 2
• Operations
• Performance evaluation
• Improvement
• SMC Transition to ISO 9001: 2015
• Applications
• Introduction to ISO 19011: 2018
• The role of audit in the quality management system
• Basic concepts
• Auditing principles
• Audit program
• Audit activities
• Lead the audit program

Day 3
• Audit activities
• Case studies
• Competence and evaluation of auditors
• Selecting the appropriate method for assessing the auditor
• Auditor's assessment
• Maintaining and improving the auditor's expertise
• Examination

Trainer:
Trainer with more than 22 years experience in industry and consultancy with expertise in the use of course and training tools.

For more information, please contact us.