ISO 17025 Standard requirements

Objectives: At the end of the course participants will understand the general requirements for the competence of testing and calibration laboratories, the relationship of the standard with the other ISO standards, the management and technical requirements of the standard

Target audience: Personnel working directly in testing and/or calibration laboratories, personnel working in the field of quality, engineering

Duration: 2 days

Agenda

• Introduction
• Presentation of the evolution of the standard and the connection with the other ISO quality standards.
• Presentation of laboratory management requirements
• Organization of the laboratory – necessary documents
• Laboratory Management System
• Document control
• Analysis of requests, offers and contracts with third-party laboratories
• Subcontracting of tests and calibrations
• Sourcing and Sourcing Services
• Customer Services
• Control of non-compliant testing and/or calibration activities
• Ways to improve customer satisfaction.
• Preventive/corrective actions
• Control of registrations
• Internal audits
• Analyze management
• Presentation of technical requirements
• Laboratory staff
• Environmental conditions for tests and their monitoring
• Standardized or non-standardized testing and calibration methods
• Testing equipment
• Traceability of tests
• Sampling methods
• Handling of objects to be tested and/or calibrated (conditioning)
• Ensuring the quality of test and/or calibration results
• Reporting results
• Examination, Conclusion of the course.

Featured tools:

• SPC - method of reporting laboratory results
• Skill matrix for laboratory staff. Competence radar. Development plan
• Lab Test List
• List of laboratory equipment
• PDCA – way to improve the laboratory's activity

Consultant: Over 10 years of experience in the industry and with the use of the concepts presented.

For more information, do not hesitate to contact us.