Customer Specific Requirements - FCA

Objectives (at the end of the course participants will be able to understand):
• what CSR means and how it can be managed
• where and in what form does the IATF16949: 2016 standard refer to CSR
• what are and how is the CSA FCA interpreted

Target audience: Personnel from production or service companies, in the automotive field - technicians, engineers, managers, specialists from the departments of Quality, Engineering, Design, Maintenance, Production, Procurement, Logistics involved in the relationship with the customer or supplier.

Duration: 1 day

Training agenda:
• Introduction
• CSR definition according to IATF16949: 2016
• Requirements, references IATF16949: 2016 to CSR
• Manage CSR
• Particularities, access to the portal - FCA
• Customer Specific Requirements FCA
• Discussions. Examination. End of course.


Tools presented:
• Ishikawa diagram
• 5Why analysis

Trainer:
Over 15 years of experience in the industry and consultancy with expertise in the use of course and training tools.

For more information, please contact us.