Objectives: Implementing the performance management system for employees.
Target audience: personnel from production or service companies, involved in the development, control or management of processes - engineers from the departments of quality, process engineering, production, heads of departments, specialists in Logistics, Customer Service, etc.
Duration: 2 days (8 hours / day with all breaks included)
Training agenda: • Introduction • What are the goals? • SMART goal setting • Monitoring and updating objectives • Approaches in job performance evaluation • Performance evaluation models • Discussion of feedback in performance evaluation • Appropriate type of feedback • Practical application • Errors in performance evaluation • Types of errors and bias • Negative consequences • Practical application • Discussions, evaluation, examination, closing of the course Trainer: over 15 years of experience in the industry and consulting with expertise in the use of training tools.