Operational excellence for senior managers (OPEX)

Objectives: Understand the principles, tools and process of implementing Operational Excellence (OPEX) in organizations to improve the quality of processes and products / services by optimizing the operation of companies as a whole.

Target audience: Managerial staff, medium or senior, financial or production and repair / service companies, engineers, economists, industrial managers, consultants involved in change management within transformational processes in companies.

Duration: 2 days + consulting / coaching to solve practical problems, depending on the customer's choice

Training agenda:
• Introduction
• What is operational excellence
• Major areas of operational excellence
• Planning and implementing the strategy

• Introduction to strategy planning
• Strategic Maps
• about Hoshin Kanri

• Performance management

• Aligning to the strategy
• Strategic objectives and focuses
• Critical Performance Indicators (KPIs)
• Objectives / targets
• Initiatives and programs

• Excellence of processes

• Systematic methods for solving team problems (8D)
• Lean manufacturing and lean management
• Six Sigma methodology

• Organizing efficient and performing teams

• Secrets of performing teams: involvement / commitment, education, empowerment
• The spirit of the squirrel
• The Beaver Approach
• Goose gift

• Discussion. Examination. Close course

Consultant:
Experience over 15 years in improving product quality and optimizing processes in industry and services.

For more information, please contact us.