Leadership for Leaders

Objectives (at the end of the course participants will be able to understand):
• Training of management level 1 & 2 in order to increase the performances of the led teams
• Learning some basic skills to become a mentor and coach

Target audience: Level 1 and 2 managers from production and service companies.

Duration: 2 days

Training agenda:
• Introduction
• The role of the leader
  o Vision
  o Example
• Team forming
  o The Tuckman model
• Inter and intradepartmental communication
  o The classic model of communication
  o Barriers in communication
• Delegation and conflict management
  o Conceptual delimitations
  o Delegation components
  o Constructive approach to conflict
• Resources management
  o Time
  o Human
• Basic elements in coaching and mentoring
  o What coaching mentoring and coaching differ
  o Common skills in mentoring and coaching
  o Applicability in team management
• Discussions. Examination. End of course.

Tools presented:
• Form
• Mentoring planning form

Trainer:
Over 15 years of experience in the industry and consultancy with expertise in the use of course and training tools.

For more information, please contact us.