Objectives (at the end of the course participants will be able to understand):
- Training level 1 & 2 management in order to increase the performance of the led teams
- Learning basic skills to become a mentor and coach
Target audience: Level 1 and 2 managers from production and service companies
Duration: 2 days
Course development:
- Introduction
- The role of the leader
- Vision
- Example
- Team forming
- Tuckman model
- Inter- and intradepartmental communication
- Classic communication model
- Barriers in communication
- Delegation and conflict management
- Conceptual boundaries
- Components of delegation
- Constructive approach of conflict
- Resource management
- Time
- Human
- Basic elements in coaching and mentoring
- What does mentoring mean and how does it differ from coaching
- Common skills in mentoring and coaching
- Applicability in team management
- Examination. Course completion
Tools presented:
Trainer:
Over 20 years of experience in industry and consulting with expertise in using the course tools and training.
For more information, please contact us