First Time Manager

Objectives:
• Understanding and assuming the role of manager
• Knowledge of management tools
• Acquiring team management skills

Target audience: Managers level 1-3

Duration: 2 days

Training agenda:
 • Introduction
 • Managerial theories
   o Manager vs. Chief vs. Leader
   o Approaches in management
   o Communication communication styles (DISC)
   o Manager functions
   o Practical applications
 • The role of the manager in the organization
   o Achieving business objectives
   o Leading teams
   o Practical applications
 • Managerial documents
   o The importance of policies and procedures within the department
   o Working instructions
   o Documents, forms, reports used in daily work
   o Practical applications
 • Team training and motivation
   o Team formation stages
   o Communication within the team
   o Team development
   o Performance evaluation
   o Practical applications
 • Discussions. Examination and completion of the course

Trainer:
Over 15 years of experience in the industry and consultancy with expertise in the use of course and training tools.

For more information, please contact us.