Objectives: Understanding the QC Story Troubleshooting Methodology. Examining the 7 steps specific to the methodology and using the main tools - Flow Diagram, IPO, Pareto Diagram, Gantt Diagram, Ishikawa (Case-Effect Diagram), 5th What, Tree Chart / Tree Diagram, Brainstorming, etc. to use them in an optimal way - theory and practical application.
Target audience: Personnel from manufacturing or service companies involved in running, controlling or managing processes - direct staff or staff from quality, production, maintenance departments, department heads, logistics specialists, customer service, etc.
Duration: 2 days
raining agenda: • Introduction • Introduction to QC Story • Applying the QC Story methodology -P1 - The reason for choosing the problem -P2 - Problem status analysis -P3 - Action Plan -P4 - Cause Analysis - Effect -P5 - The Problem Solution -P6 - Confirm the result -P7 - Standardization • Discussions. Examination. Closing the course
Trainer: Trainer with more than 10 years experience in industry and consulting, with expertise in the use of training tools.