Sales & Marketing

Objectives: After completing this course, the participants will be able to:

- Develop a sales plan to ensure customer identification and satisfaction
- Understand and apply basic selling techniques
- Adapt your own style to the customer's behavioral orientation
- Make a successful product presentation using the appropriate sales support
- Identify and exploit purchase signals
- Overcome successfully the customer's objections and successfully complete a sale

Target audience: This course addresses all people involved in a sales process, products, or services.

Duration: 3 days

Agenda:
• Introduction to the art of selling
• Effective sales planning
• Developing and developing a productive relationship with the client
• The process of identifying customer needs
• The process of solving customer problems
• The dynamics of implementing the concepts of the sales process
• Creativity and inventiveness, basic tools in sales
• Questions and answers, verifying the degree of assimilation of knowledge, closing the course

Training Tools:
Interactive training tools, exercises, role-plays, simulations, games, group discussions and focused discussions are used throughout the sessions to increase the level of knowledge assimilation and skill development.

Consultant: Over 20 years of experience in training and consulting, with expertise in using training tools and techniques as well as group psychology knowledge.

For more information, please contact us.