Objective: Understanding the four-step problem-solving technique, the main tools used (Flow Diagram, Pareto Diagram, Time Diagram, Case-Effect Diagram, 5 Why, Ishikawa, Brainstorming, Measuring Plan, etc) and acquiring the necessary knowledge to use them in an optimal way.
Length and target audience: The training lasts one day and is intended for all those interested in understanding the problem-solving technique, learning theoretically and practicing this methodology (engineers and technicians in production, quality, process, maintenance, logistics, human resources, IT) .
Training agenda: • Introduction • Introduction to problem-solving techniques • Description and application of problem-solving techniques • Discussions. Closing the course
Trainer: Trainer with more than 10 years experience in industry and consulting, with expertise in the use of training tools.